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2026-05-18 12:24:00 -

Why the SERU Assessment is Mandatory for Private Hire Drivers

The landscape of London’s private hire industry has undergone a radical transformation over the last decade, transitioning from a loosely regulated sector to one of the most scrutinized transportation markets in the world. Central to this evolution is the introduction of the Safety, Equality and Regulatory Understanding (SERU) assessment by Transport for London (TfL). This mandatory...

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