Bilingual Virtual Receptionist Services: Why Language Access Matters in Healthcare
Walk into almost any medical office in America today, and you'll see a simple truth reflected in the waiting room: patients don't all speak the same language. According to the U.S. Census Bureau, more than 65 million people in the United States speak a language other than English at home, and millions of them report speaking English "less than very well." For healthcare providers, this...
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